Roku Pro Crashed Controller on Installation
- This topic has 0 replies, 1 voice, and was last updated 1 year ago by . This post has been viewed 425 times
- You must be logged in to reply to this topic.
There have been some reported issues that when the Roku Pro tries to install or update the individual Media Source drivers, the controller crashes, especially on the GS10. This can happen because the driver tries to install or update the drivers too fast. There is no way of slowing this process down programmatically and the controller can’t “keep up”.
You can try to install again, but first remove any orphan drivers or EMV interfaces that are left over from the first attempt.
1. Try to update the Media Source device drivers individually
2. Install the Roku Pro on a fresh controller with no other media devices installed
3. Re-image your controller with the last OS you imaged. Sometimes it takes two image install runs to get the controller working right.
4. Install the Roku SE (Single Edition) / RokuTV SE and fill in the information manually (or auto discover until the target Roku is installed) for each Roku on your network
If you choose option 4, Innovo will replace your RokuPro with two drivers (a Roku SE / RokuTV SE) and refund you the difference.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
|cookielawinfo-checbox-functional||11 months||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".|
|cookielawinfo-checbox-others||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.|
|cookielawinfo-checkbox-necessary||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".|
|cookielawinfo-checkbox-performance||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".|
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.